HELP WITH BOXWHEREVER
Tell us what happened.
Email higgins@archieboy.com with “BoxWherever Support” in the subject. Include the song title, what you expected, what occurred, and whether it happened in Studio or Quest. Never send your password or purchased music file.
Quick checks
- Workout missing: open the Quest song menu and choose Refresh/Pair & Sync.
- Pairing failed: use the newest six-digit code and confirm the headset appears under Paired headsets in Studio.
- Scene unavailable: choose a different blue Street View point or upload a 2:1 equirectangular panorama you may use.
- Music rejected: upload the actual DRM-free audio file, not a streaming-subscription download.